Phone: (415) 444-7180
Location: Civic Center, Hall of Justice, Room C-10
Office Hours: 8:00am - 3:00pm
Enhanced Court Collections (ECC) is a collection agency and is responsible for collecting delinquent court fines and fees. Once payment of a fine or bail becomes delinquent, the Court will add a $300 civil assessment and other monetary sanctions to the amount still owed and forward the delinquent account to ECC. Once cases have been referred to ECC, violators lose the opportunity to work with the Court directly to resolve their outstanding cases, attend traffic violator school, perform community service work, or request any other relief from the Court. ECC will contact individuals to pursue collection efforts. Individuals will receive correspondence from ECC regarding their outstanding balances. ECC will also explain the collection methods that it may use to enforce court orders if fines or bail are not paid in full.
Individuals may pay delinquent fines or bail in full directly to ECC. They may also make these payments at the Traffic Clerk's Office. Payments may be made by cash, check, cashier's check, money order, Visa, MasterCard, or American Express. The Court does not accept Discover Card.
Please note that a payment by personal check will delay DMV release of a hold on driver's license and/or registration for 10 calendar days. To ensure that the hold on driver's license and/or registration is released within 24 hours, individuals must pay by cash, cashier's check, money order, credit card or debit card.
Please be advised that ECC cannot change the terms of any court order. ECC staff will work with individuals to establish payment plans, if necessary, to satisfy the court obligation.
ECC uses a variety of collection tools to collect delinquent bail and fines. As long as violators make payments according to payment plans established by the Court or ECC, ECC will manage these collection cases. If, however, ECC’s collection efforts are unsuccessful, ECC will refer delinquent cases to the State of California Franchise Tax Board Court Ordered Debt Program for assistance. FTB exercises its authority to garnish wages, seize funds in bank accounts and attach personal property to collect outstanding debt. These collection methods are very successful. ECC may also refer collection cases to another private collection agency for additional assistance. This agency will report delinquent payers to credit reporting agencies, which will have negative consequences on delinquent payers’ credit scores.
ECC is located at 88 Rowland Way, Suite 200 in Novato. Individuals may go to this office to make payments or to work out payment arrangements. Office hours are Monday through Friday, 8:30 a.m. to 4:00 p.m. ECC staff may be reached by telephone at (415) 473-3150 during office hours. Payments may also be mailed to ECC. The mailing address is P.O. Box 6171, Novato, CA. 94948. For more information about ECC, please click here.