Civic Center, Hall of Justice, Room C-10
8:00am - 4:00pm
Resolve your citations online or by phone. It’s easy and convenient!
Individuals with traffic or minor infraction citations can resolve these cases any time, 24 hours a day,
7 days a week. Online access is available here. Phone access is available by calling (415) 448-8230. The phone hours are Monday – Friday 5:00 a.m. to 5:00 p.m. (PST), and Saturday 5:00 a.m. to 9:00 a.m. (PST).
These systems are user-friendly and will prompt an individual making an inquiry to enter a case number,
citation number or driver’s license number plus his or her date of birth to retrieve information about
infraction cases pending before the court. The public can use these systems to:
- Locate and review basic information about citations pending before the court
- Pay infraction fines and fees
- Set up payment plans and view future payment dates
- Sign up and pay for traffic violator school
- Review traffic violator school completion due dates
- Post bail when setting up a contested court trial date
- Check scheduled court dates
- Get a one-time 30-day extension to pay the fine or to appear in court
- Obtain a one-time 30-day extension to complete traffic violator school
Citations and Notices
The Court files citations received from all Marin County law enforcement agencies including
local police departments, animal control, parks, open space, and fish and game agencies, as well as Marin
County citations from the California Highway Patrol. When an individual is cited by a law enforcement officer
for a traffic, local ordinance, animal control or other violation, the original citation is delivered to the
Court for processing. Please note that the Court does NOT handle parking citations. For information on how to
take care of these citations, please click here.
Once the Court receives the original citation from the law enforcement agency, it creates a court docket of
the citation and generates and mails a courtesy notice to the person who was cited. This courtesy notice will
contain the amount due (called the 'bail'); the deadline to appear in court without additional penalties;
information regarding traffic violator school eligibility; and, for any correctable citation (sometimes called
a 'fix it' ticket), the requirements needed to clear the citation. For more information on traffic violator
school eligibility, attendance and procedures for showing proof of completion, please click here. For more information on the procedures to resolve
correctable citations for vehicle registration, insurance or equipment repairs, please click here.
Most citations can be resolved without ever appearing in court, by paying the bail or paying the bail along with
requesting traffic violator school or providing proof of correction. A small number of citations require individuals
to appear in court. The courtesy notices for these citations will have the words "Mandatory Appearance" on them.
Individuals with these citations must appear in court. For information on the requirements for mandatory appearances,
please click here.
It can take from a few days to several weeks for the courtesy notice to be mailed. This is because some
law enforcement agencies deliver their citations to the Court frequently (more often than once a week) while
others deliver them only a few times per month. The Court cannot quote bail or give you information regarding
your citation until it is received from the police agency.
The law enforcement officer enters a date, called the 'promise to appear' date, on the citation, approximately
three weeks from the date of the citation. This date is very important, as individuals who fail to contact the
Court by that date may be subject to sanctions and penalties in excess of the amount they would owe on their citations.
Individuals are responsible for contacting the Court, by phone or in person, by the promise to appear date on
their citations, whether or not they have received their courtesy notices in the mail.
Individuals who do not respond to the courtesy notice by the due date will receive a 'final notice - failure to appear'
giving them one final opportunity to resolve their citations before penalties and court sanctions are imposed.
Individuals may request a one-time extension of time to pay the bail by contacting the court in person or by phone.
The request must be made on or before the due date.
For individuals who disregard all notices from the Court or who make arrangements to pay the bail or appear in
court but do not fulfill these requirements, the Court will impose additional penalties and sanctions.
A $300 civil assessment will be added and the case will be referred to a collection agency. For information about the collection agency that handles delinquent citations, please click here. For more information about the additional penalties and
court sanctions that may result from failing to resolve citations by the deadline, please click here.
Options to Resolve Citations
There are five ways to take care of citations:
- Pay the full amount on the courtesy or final notice on or before the due date (unless the courtesy
notice stated that a mandatory appearance is required.) Payments, and payments with requests for traffic
violator school, may be made in person, by phone or by mail. If individuals must show proof of vehicle
registration or insurance or proof that an equipment violation has been fixed, these issues can be handled
by mail or in person. More information on payment options is available by clicking here.
- Pay the full amount on the courtesy or final notice in installments of up to 12 months, with a
minimum monthly payment of $50. There is a $35 administrative fee to set up an installment plan. These
installment plans do not require individuals to go to court to request time to pay; they can be set up by
court staff in the Clerk’s Office.
- Request that all or a portion of the bail be converted to community service work. The Court has a
community service work program for individuals who cannot afford to pay the bail on their citations. To be
eligible to perform community service work, individuals must meet certain financial qualifications.
To inquire about community service work, individuals must come to the court to complete a declaration
regarding their household income and expenses. The court will then determine eligibility for community
service work. Court staff can provide timesheets and information on community service work agencies.
For those individuals who do not meet the financial qualifications to perform community service work,
they may opt to set up a payment plan to pay the bail in monthly installments.
For more information on this option, please click here.
- Appear in court and plead not guilty by the deadline indicated on the citation or courtesy notice.
Individuals who wish to contest their citations may schedule a court trial at the Traffic Clerk's Office.
The law enforcement officer who wrote the citation will be subpoenaed to appear at the trial. For more
information about scheduling a court trial, please
- Request a trial by written declaration and plead not guilty by appearing in person at the Traffic
Clerk's Office or by writing to the Court to request this kind of a trial. Individuals often choose this
option if they live far away from the Court. For more information on this option, please
Court Penalties and Sanctions for Failing to Appear or Failing to Comply with Court Processes or Orders
The Court will impose significant monetary penalties and court sanctions on individuals who do not:
- Pay the bail or appear in court by the deadline on the courtesy and final notices;
- Make monthly installment payments, as promised by the individual at the time a payment plan agreement is signed;
- Perform community service work by the deadline, as directed by the Court and as promised by the individual;
- Comply with all court orders after going to court, such as paying the fine in one amount or in installments
by a due date established by the Court, completing community service work by the due date established by the
Court, providing proof of correctable violations, and other orders as determined by the Court;
When individuals are cited for California Vehicle Code violations, the Court may notify the Department of Motor Vehicles
(DMV) to place a hold on the drivers' licenses and vehicle registrations of individuals who fail to comply with court
processes and orders. These holds will not be removed until violators resolve their underlying traffic cases.
- For those individuals who fail to appear by the deadline on the notices, the Court will impose a failure
to appear charge and notify DMV to issue holds on license and/or registration. For more information, please
- The Court will also add a $300 civil assessment and other monetary sanctions to the amount due and refer delinquent
traffic cases to a collection agency, Enhanced Court Collections (ECC). ECC
will contact individuals to enforce the Court's orders. ECC has many tools available to collect delinquent fines
including setting up payment plans with significant consequences to individuals if they do not comply with these
arrangements such as negative credit reporting, wage garnishment and seizure of assets like money in bank
- For more information about ECC, please click here.
Legal assistance with cases filed in the Traffic Clerk's Office
There are resources available to help individuals in understanding traffic court processes or preparing to go to court.
Some of these resources include:
- California Courts Online Self Help Center. This resource is available to all Californians who are representing
themselves in court. To access this website, please click here.
Links to Specific Topics
The Traffic Clerk's Office is open Monday through Friday from 8:00 a.m. to 4:00 p.m., except holidays. The
office is located on the Court Floor of the Marin County Civic Center Hall of Justice in Room C-10. For
directions to the Civic Center, please
The Marin County Civic Center has three drive-through arches. From the middle arch lobby only, take the
elevator to the "C" floor. After passing through security screening, go left to the end of the hall to Room
C-10. For individuals wishing to speak with a clerk in this office, please call (415) 448-8230. The phone hours are Monday – Friday 5:00 a.m. to 5:00 p.m. (PST), and Saturday 5:00 a.m. to 9:00 a.m. (PST). Calls are answered in the order received.
The mailing address is:
Marin County Superior Court - Traffic
P.O. Box 4988
San Rafael, CA 94913-4988
Spanish Language Services
The Traffic Clerk's Office has several Spanish speaking clerks to assist the public and some forms are also
available for review in Spanish. In court hearings, there is usually a Spanish language interpreter in the
courtroom to assist non-English speakers at these hearings.